Refund Policy
Last Modified: May 7, 2025
1. Description of Products and Services RestroX provides comprehensive restaurant management and POS setup services on a subscription basis. Our platform offers seamless integration of POS systems, inventory tracking, employee management, and customer analytics. Businesses can choose from various membership tiers, each providing access to tailored features designed to optimize restaurant operations.
2. Purchase Currency RestroX All prices listed on our website are explicitly stated in USD, ensuring clarity for both local and international customers. The final payment amount will be displayed before checkout.
3. Customer Service Contact Information RestroX is committed to excellent customer service. Customers can reach us via:
- Email: [email protected]
- Phone: +1 (737) 296-4362
- Live Chat: Available on our website 24/7
Refund Policy: Customers may request a refund under the following conditions:
- Subscription fees are refundable within 7 days of the initial purchase if the customer is unsatisfied.
- Refunds for annual plans may be considered on a pro-rata basis if requested within the first 30 days.
- No refunds will be issued for partially used billing periods beyond the specified refund window.
Shipping or Delivery Policy:
- Subscription fees are refundable within 7 days of the initial purchase if the customer is unsatisfied.
- Refunds for annual plans may be considered on a pro-rata basis if requested within the first 30 days.
- No refunds will be issued for partially used billing periods beyond the specified refund window.
- Since RestroX provides digital services, returns do not apply.
- Customers experiencing technical issues or dissatisfaction should contact customer support for troubleshooting or refund inquiries within the specified refund window.
- Customers can cancel their subscriptions at any time through their account settings.
- Monthly subscriptions will remain active until the end of the billing cycle and will not be renewed upon cancellation.
- Annual subscriptions canceled within 30 days may be eligible for a pro-rata refund.
5. Fulfillment Policies RestroX complies with all local and international regulations regarding digital services. Customers must ensure their use of the service aligns with applicable laws and regulations in their region.
6. Privacy Policy We are committed to protecting customer data. Our privacy policy outlines how personal and payment information is collected, stored, and used securely. Please review our full policy at https://www.restrox.co/privacy.
7. Business Address We are committed to protecting customer data. Our privacy policy outlines how personal and payment information is collected, stored, and used securely. Please review our full policy at https://www.restrox.co/privacy.
8. Terms of Promotions All promotions and discounts are subject to terms and conditions, which are clearly displayed on the promotional page or checkout process. Promotions cannot be combined unless explicitly stated.
9. Website and Payment Security RestroX ensures secure transactions through PCI-compliant payment gateways. Our website is HTTPS-secured, and all payment data is encrypted to prevent unauthorized access.
Accepted Payment Methods We accept the following payment methods:
- Visa
- Mastercard
- American Express
- PayPal