As the owner of The Cupstories Cafe, the Owner has always aimed for a smooth operation and excellent customer service. However, managing orders accurately and keeping track of customers who purchased on credit was becoming a challenge for him.
The cafe faced difficulties in organizing orders efficiently. In addition, managing credit customers and following up on payments was time-consuming and hindered cash flow.
By integrating RestroX, The Cupstories Cafe automated the order management process, reducing errors and speeding up kitchen operations. RestroX also streamlined credit customer management, allowing for better tracking and follow-up with those who buy on credit.
With RestroX, The Cupstories Cafe saw a 25% reduction in billing times, helping speed up service and increase customer turnover. The increased credit customer management improved cash flow by ensuring timely payments and better tracking.
“RestroX has simplified our operations immensely. We’re processing orders faster, and managing credit customers has become much easier. It’s had a real impact on our bottom line.”
– Saru Shrestha, Owner of New Muna Family Restaurant.