Cafe Chitra
Introducing Owner of Restaurant
Located in the center of one of Kathmandu's most lively and spiritual areas, Boudha, is home to the lovely Cafe Chitra, which is operated by Rahul Bajracharya. However, they struggled with managing customer orders and keeping track of their finances which led them to make constant delays and mistakes.
Challenge
As Cafe Chitra experienced a rise in customer traffic, the increasing amount of orders caused mistakes and delays in service, resulting in dissatisfied consumers. At the same time, the cafe struggled to maintain accurate financial records, leading to difficulties in tracking income and expenses.
Solution
After using RestroX, they noticed big improvements in handling operations and financial management. The software's kitchen order ticket (KOT) system improved order management by eliminating errors and speeding up service times. Furthermore, the software's thorough financial reporting feature enabled the owners to properly track all of their detailed finances, not just income and expenses.
Results
Cafe Chitra saw major improvements in their operations after applying RestroX. The cafe was able to provide clients with rapid and excellent service, keeping them happy, while also being able to accommodate more guests due to the speedy service. On the other hand, RestroX provided thorough financial information, giving Cafe Chitra greater control over its finances, allowing it to make better choices and enhance its overall financial management.
